1800 645 326 (free call)
PO Box 7702, Melbourne 3004
We will acknowledge your complaint within 24 hours of receipt or as soon as practicable, collect information to assess and investigate, and then provide you with a response within 30 days.
Our dispute resolution procedure is free of charge to you. If your issue cannot be resolved directly between you and Foresters Financial, then you may refer your issue to the Australian Financial Complaints Authority (AFCA). AFCA provides fair and independent financial service complaint resolution that is free to consumers.
The National Relay Service can assist to lodge a complaint for people who are deaf or have a hearing or speech impairment.
GPO Box 3, Melbourne VIC 3001
1800 931 678 (free call)