Foresters Financial

Email
service@forestersfinancial.com.au

Telephone
1800 645 326 (free call)

Postal Address
PO Box 7702, Melbourne 3004

 

Complaint Process

We will acknowledge your complaint within 24 hours of receipt or as soon as practicable, collect information to assess and investigate, and then provide you with a response within 30 days.

Our dispute resolution procedure is free of charge to you. If your issue cannot be resolved directly between you and Foresters Financial, then you may refer your issue to the Australian Financial Complaints Authority (AFCA). AFCA provides fair and independent financial service complaint resolution that is free to consumers.

The National Relay Service can assist to lodge a complaint for people who are deaf or have a hearing or speech impairment.

 

AFCA

Postal Address
GPO Box 3, Melbourne VIC 3001

Telephone
1800 931 678 (free call)

Email
info@afca.org.au

Website
www.afca.org.au